The Lentz Leadership Institute
The Consumer Learner: Emerging Expectations of a Customer Service Mentality in Post-Secondary Education
49,34 €
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The Consumer Learner: Emerging Expectations of a Customer Service Mentality in Post-Secondary Education
Opinión (6)
13 Octubre 2012Excellent book for trainers as well as educators
Just finished reading this book.
29 Mayo 2012A Great Perspective on Education
This is a must read book for everyone involved in higher education.
15 Mayo 2012A Critical Examination of 21st Century Post-Secondary Learning Environment
The Consumer Learner: Emerging expectations of a customer service mentality in post-secondary education provides a critical examination of the paradigm shift that is currently occurring in post-secondary education.
14 Mayo 2012Delightful and Daunting By Turns
In their universally accessible and highly readable volume, The Consumer Learner:Emerging Expectations of a Customer Service Mentality in Post-Secondary Education, Silver and Lentz provide a timely invitation to examine the challenges facing educators and those who seek education in the 21st century marketplace.
10 Mayo 2012Great insight into the change in motivation behind learning
This book shows a real insight into how, and more importantly why, students of all ages are learning now as compared to years ago.
19 Febrero 2012A must read for faculty in the adult education field!
The Consumer Learner provides an outstanding summative view of key considerations that helped to form the contemporary adult education arena.